An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and troubleshoot non-routine problems. As an Infrastructure Technician, you will set people up on systems and provides support when needed, such as rectifying issues to maintain the organisation's productivity.
Entry requirements are set by the employer for each vacancy. Typically employers will ask for 5 GCSEs, including Maths and English or a relevant level 2 qualification.*
*You will have to take part in an initial assessment to determine your start point.
What will I study?
- A range of cabling and connectivity options, the various types of antennas, wireless systems and IT test equipment.
- Maintenance processes and how to apply them in working practices.
- Basic elements and architecture of computer systems.
- Networking skills to maintain a secure network.
- The similarities, differences and benefits of current Operating Systems available.
- How to operate remotely, deploy and securely integrate mobile devices.
- Working knowledge of Cloud and Cloud Services.
- The importance of disaster recovery and your role in the recovery plan.
- The range of coding and logic.
- Networking and Architecture
- Mobile and Operating Systems
- Cloud Services
- Coding and Logic
- Business Processes
Why study with us?
We have been providing quality training to the local community for over 35 years.
We have academy status with Microsoft, CompTIA, Cisco, BCS, The chartered Institue Approved Centre and Huawei Authorised Information and Network Academy.
Thousands of students have successfully achieved the skills and qualifications needed to progress with their career.
Many of our employers have generations of apprentices with many working up to manage and directors!
Our success rate is over 96%!
What could I do next?
After completing this qualification you can go on to complete a Level 4 IT Apprenticeship, full time employment or university.