Additional Resources

Student Wellbeing Support

Based in each of our campuses, our Wellbeing teams are friendly, supportive staff who can help you with anything from managing your workloads to dealing with personal issues.

They are your first port of call for any problem you might have. This could range from support for your wellbeing, to advice on safeguarding issues. They are also someone you can go to if you just want a friendly, supportive chat.

As well as offering confidential support, they can also help you find sources of advice and support from outside the college, including counselling, mental health and sexual health services.

As a student, parent/carer or staff member you can access support directly from the team or via the information shared on this page.

If you feel you need support you can:

  1. Get in touch with the team by email:

Seevic Campus –

Palmer’s Campus –

  1. Alternatively, look through the list of topics below to find the best resource for you.

General Support Services

Thurrock Covid-19 Child Wellbeing Support Line

Open to families living within Thurrock - If you would like to discuss anything relating to supporting your child at home during the current lock down then please contact the Thurrock Covid-19 Child Wellbeing Support Line which is staffed by the Educational Psychology and School Well Being Services.

Telephone: 01375 652537 or 01375 652558                                                 


A Better Start Southend

Provides support and signposting on a range of topics for residents of Southend

Telephone: 01702 880370



Essex Family Wellbeing Service

Offering a range of support services for families in Essex

Telephone:        Mid Essex – 0300 247 0014

                          North Essex – 0300 247 0015

                          South Essex – 0300 247 0013

                          West Essex – 0300 247 0122



Mental Health Support

Young Minds

Young Minds provides a range of resources to help you manage your mental health during this time. You can text YM to 85258 to access their 24/7 crisis messenger where you'll be able to speak with a trained volunteer who will be able to help you if you're having a mental health crisis.

Visit Young Minds to find out more.

Every Mind Matters

Every Mind Matters is the national platform for good mental health, from Public Health England. It aims to make it easier for everyone to look after their own wellbeing and improve their mental health, by providing a digital hub full of advice, tips and resources and a new online tool to help everyone create their own action plan.


Kooth is your online mental wellbeing community. Access free, safe and anonymous support.

Sane Line

Work with anyone affected by mental illness, including families, friends and carers. Their helpline is open between 4:40pm and 10pm every day of the year. They also provide a free text-based support service called Textcare.  And an online supportive forum community, where anyone can share their experiences of mental health issues.

Telephone: 0300 304 7000 (4:30pm – 10:30pm every evening)
Support Forum:


Charity dedicated to the prevention of young suicide.

Telephone:  0800 068 41 41

Text: 07860 039967



The Mix 

Aimed at people under 25. Their helpline is open between 4pm and 11pm, 7 days a week. They also run a crisis text service which is open 24 hours a day, 7 days a week.

Telephone: 0808 808 4994
E-mail: through the website.
Crisis text message service: Text THEMIX to 85258
Webchat: through the website. (4pm – 11pm, 7 days a week)

20 minute support sessions via The Help Hub

The Help Hub can offer you support if you are isolating alone or have limited contact during this lockdown period. The Hub was set up to help vulnerable people and they are currently offering free 20 minute video or phone calls with a licensed therapist. All you have to do is book an appointment.

Book an appointment with The Help Hub.

The Wilderness Foundation 

The Wilderness Foundation are offering free mentoring and counselling. This isn't suitable for those needing therapeutic support but more for those who want someone to talk to about your worries and on how to plan for the future. All mentors and coaches are DBS checked.

Read more here.

Crisis Support

If you're in immediate danger of hurting yourself or others:

  • Go directly to the Accident & Emergency (A&E) department of your local hospital to get help
  • Call 999 to request an ambulance if you are unable to reach the hospital yourself

If you're feeling distressed and need urgent support:

  • Contact your GP surgery to request an emergency appointment
  • If your GP surgery isn't open, call the free NHS out-of-hours medical line on 111 for help accessing the right services
  • You can call the Samaritans on 116 123 to talk to someone at any time, day or night


Protection from Abuse and Support


Work to protect children and prevent abuse so we can make child abuse a thing of the past

Telephone: 0808 800 5000 or for 18 years and under 0800 1111



The National Domestic Abuse Helpline

This website provides guidance and support for potential victims, as well as those who are worried about friends and loved ones. They can also be called, for free and in confidence, 24 hours a day.

Telephone: 0808 200 0247


Women’s Aid

Women’s Aid provides information and education and training and campaigns on Domestic abuse as well as helping women to escape from domestic abuse and providing support and guidance for those suffering.



Men’s Advice Line

A confidential helpline for male victims of domestic abuse and those supporting them.

Telephone: 0808 8010 327




CEOP is a national reporting service for online crime and exploitation against children (under 18). 


The Survivors Trust 

Specialist rape and sexual abuse services in the UK.

Telephone: 08088 010818


Victim Support

Victim Support is an independent charity dedicated to supporting victims of crime and traumatic incidents.

Telephone: 08 08 16 89 111



Rape and Sexual Abuse Specialist Service in Thurrock.

Telephone: 01375 380 609



Cruse Bereavement Care

Offering support, advice and information to children, young people and adults when someone dies.

Telephone: 0808 808 1677


St Luke's Hospice

Providing support to young people and adults in South West Essex

Telephone: 01375 648175


Havens Hospice

Their Crisis Bereavement Line is a telephone helpline for bereaved adults and children from across Essex whose loved one has died directly or indirectly as a result of Coronavirus.

Telephone: 01702 220321


St Helena's

Providing support to young people and adults in North Essex

Telephone: 01206 890360



Keeping Safe Online


Information about staying safe when you’re on a phone, tablet or computer. Helping keep you safe online and offline.


Useful Apps


The Balance app is a meditation app full of meditations for different scenarios. They are currently offering free one-year subscriptions.

Hear Me

Through the Hear Me app, you'll be connected to a trained listener who will be able to guide and talk you through your feelings. Everything you say is confidential and anonymous.

Visit their Instagram account to find out more.


Headspace have a wealth of mental health resources available. They've even created a free pack of resources called 'Weathering the storm' which include meditations, sleep advice and movement exercises. 

Find out more about 'Weathering the storm'.


Sanvello are offering their content for free during lockdown and the app has as number of features available to help you. It can help you track your moods, provides guided journeys, coping tools and progress assessments. There is even a peer-support element where you can talk to your peers in a judgment free zone to explore a range of topics. 

Read more about Sanvello.

Clear Fear

An Award-Winning App Designed To Help Anxiety Using Cognitive Behaviour Techniques.

Calm Harm 

Calm Harm is a free app to help teenagers manage the urge to self-harm.

Self Heal 

A free App to help with the management of self-harm. Includes distraction task suggestions, useful contacts, information on self-harm and a gallery of inspirational images.

Stay Alive

Suicide prevention resources, including your own safety plan and links to local and national crisis resources.