Attendance Assistant

Are you passionate about supporting students to be in education? We are seeking an Attendance Assistant to assist in the day to day running of the Registry and MIS functions.

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Job Details

Are you passionate about supporting students to be in education? We are seeking an Attendance Assistant to assist in the day to day running of the Registry and MIS functions.

You will assist with ensuring students and staff are correctly recording student absences and being a crucial element to ensuring students attend college where necessary.

Duties & Responsibilities

  • Analyse and manipulate data across several spreadsheets/data bases
  • Analyse and manipulate data across several spreadsheets/data bases in order to chase 
    attendance monitoring requirements and communicate effectively with up to date knowledge to 
    students and parents.
  • Support the procedure for follow up on absence calls from students and parents and ensure that 
    accurate data entry is made on all relevant College systems in order that registers and 
    monitoring systems are kept up to date
  • To chase students who have not attended college to ensure appropriate action is to take place 
    within a 24 hour timeframe.
  • To keep records of all actions made in an organised and clear spreadsheet to ensure others can 
    use this data in follow up or reporting requirements
  • To be responsible for operating the College’s telephone system appropriately and ensuring that 
    any faults are reported promptly
  • To take appropriate action and response when dealing with student or parent feedback and/or 
    personal or telephone enquires
  • Update on skills and knowledge requirements as necessary for the job role and team 
    development, in order to allow continued high standards of service, team flexibility and provision 
    of support cover
  • Ability to prioritise and juggle various tasks within deadline required
  • Any other duties compatible with the post held which may reasonably be required from time to 
    time

Job Requirements:

Essential:

  • Level 2 in Maths & English
  • Experience within a Student Services environment.
  • Excellent communication, organisational, and analytical skills.
  • Proficiency with ICT systems and reporting tools.
  • Ability to deal with confidentiality and sensitive situations.

Desirable:

  • Knowledge of Education Financial Support funds

The right candidate will have:

  • High standards of communication and interpersonal skills.
  • The ability to work as a team.
  • A strong attention to detail.
  • The ability to work towards deadlines.
  • Highly motivated and enthusiastic.
  • Excellent attendance and punctuality.
  • Honesty & Integrity

Why choose us?

Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

What we offer:

  • A dedicated and friendly team of professionals who are keen to develop and learn
  • Excellent pension provision
  • Annual Staff Awards
  • CPD days - opportunities to grow and development through mentorship and coaching
  • Free onsite parking
  • Staff appreciation days
  • Eye care vouchers
  • Onsite Starbucks & Restaurant
  • Well-being days & activities
  • Electric Vehicle Scheme*
  • Discounted gym membership
  • Hybrid Working available
  • Fully immersive teaching rooms allow simultaneous online teaching at multiple locations
  • Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance

* subject to terms & conditions

This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide.  It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

Shortlisted candidates will be required to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children. Self-declaration is subject to Ministry of Justice guidance on the disclosure of criminal records, further information can be found on GOV UK

USP College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff to share this commitment. The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service, and any other checks that the role requires to ascertain suitability for working with children and/or vulnerable adults, which may include online searches.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for staff and in accordance with our Data Protection Policy, which is set out on the College’s website, found here. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.