Accessibility Statement

Accessibility Statement

This accessibility statement applies to https://uspcollege.ac.uk
This website is run by USP College. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• navigate most of the website using just a keyboard
• zoom in up to 400% without the text spilling off the screen
• watch subtitles or PowerPoint presentation text on most of our videos
• navigate our online forms using just a keyboard
• skip to the main content when using a screen reader
• have the text reflow in a single column when you change the size of the browser window
• We've also made the website text as simple as possible to understand.

How accessible this website is

USP College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard. The exceptions are listed below.
Non-compliance with the accessibility regulations
The following content is not fully compliant with WCAG 2.2 AA:

• Our Course Guide and termly magazine are published as PDF documents which do not fully meet accessibility standards. However, all information contained within these documents is available in accessible HTML format elsewhere on this website.
• Content that is not within the scope of the accessibility regulations
• PDF documents published before 23 September 2018
• PDFs and other documents published before 23 September 2018 are exempt from the accessibility regulations, provided they are not essential to a current service we provide.
• Live video - We do not plan to add captions to live video streams because live video is exempt from the accessibility regulations.

Methods of accessibility testing

We have used the following methods to test the accessibility of this website:

• Total Validator, tested against WCAG 2.2 AA
• Industry standard third party software, including Siteimprove, axe DevTools and Google Lighthouse
• Third party website development agency review
• Internal front end user testing

What we're doing to improve accessibility

USP College is committed to ongoing improvement of the accessibility of its website and services. Our most recent audit was conducted on 27 May 2026 using Total Validator against the WCAG 2.2 AA standard. We will conduct a further review before 16 June 2026.

MyUSP accessibility

MyUSP is the student mobile app provided by USP College. The underlying platform, Myday, is developed and maintained by our third party supplier.

Myday is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to a number of non-compliances and exemptions documented by the supplier. The platform was last tested in November 2025 against WCAG 2.2 level A and AA, and the supplier's accessibility statement was last reviewed on 25 February 2026.

Known issues that may affect parts of the platform include:

• Some structural elements, including heading tags and the markup of interactive elements, are not implemented correctly (WCAG 1.3.1)
• Some links and buttons do not have a clear purpose in context, and some links are indicated by colour alone (WCAG 2.4.4 and 1.4.1)
• Some text and non-text elements have insufficient colour contrast (WCAG 1.4.3 and 1.4.11)
• Some buttons and links are not operable by keyboard (WCAG 2.1.1)
• The keyboard focus indicator is not visible for some elements (WCAG 2.4.7)
• Some elements are missing correct accessible labels, roles or states (WCAG 4.1.2)

The full Myday accessibility statement, including all known exceptions, is available here:2026 Accessibility Statement for myday Developed by PebblePad | myday Knowledge Base 

If you experience any accessibility issues with the MyUSP app, please contact us using the details below.

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please contact us:

Email: marketing@uspcollege.ac.uk
Phone: 01268 756 111

If you cannot view the map on our contact page, call or email us for directions.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we're not meeting accessibility requirements, please contact us at marketing@uspcollege.ac.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
We are also happy to arrange a visit with a British Sign Language (BSL) interpreter.
Preparation of this accessibility statement

This statement was prepared on 10 December 2020. It was last reviewed and updated on 27 May 2026.