Job Details
We are seeking a proactive and highly organised College Administrator to join our central administration team. In this pivotal role, you will provide efficient and effective cross-college administrative support, working collaboratively and flexibly to ensure the smooth running of operations across multiple campuses.
This role is varied and fast-paced, offering the opportunity to work with staff, students, parents, and external partners while supporting events, managing resources, and delivering high-quality administrative services.
Duties & Responsibilities
- Act as the first point of contact, handling queries professionally from parents, students, staff, and external agencies.
- Produce high-quality documents and reports using Microsoft Office (Word, Excel, PowerPoint).
- Maintain and manage central databases (staff, activities, trips) in liaison with Heads of Learning.
- Support and track the progress of active complaints, ensuring timely resolution.
- Organise and manage curriculum events and logistics in collaboration with internal teams.
- Co-ordinate learning resources, including ordering, stock-taking, and liaising with Finance.
- Organise curriculum meetings: prepare agendas, take minutes, and follow up on actions.
- Manage Head of Learning diaries and support meeting arrangements (including meet and greet, room booking, and parking).
- Provide admin support for college events (parent evenings, open evenings, enrolment).
- Monitor student attendance, update records, and follow up absences in line with policy.
- Assist with the organisation of Student CPD days, including transport, resources, and data collation.
Job Requirements:
Essential:
- Good all-round education, particularly in English and communications.
- Strong Microsoft Office skills (especially Word and PowerPoint).
- Proven experience in a busy, fast-paced administrative role.
- Excellent organisational and diary management skills.
- Effective communication skills with the ability to engage with people at all levels.
- Discretion and professionalism in handling sensitive information.
Desirable:
- IT qualifications (ECDL or equivalent).
- Recognised Administration qualification.
- Experience in the Further Education or Education sector.
The right candidate will have:
- High standards of communication and interpersonal skills.
- The ability to work as a team.
- A strong attention to detail.
- The ability to work towards deadlines.
- Highly motivated and enthusiastic.
- Excellent attendance and punctuality.