LRC Assistant

We are looking for a friendly, proactive, and organised Library Resource Centre Assistant to join our dedicated team. This is a varied role where you’ll be the welcoming face of the LRC, helping students and staff get the most out of our library services, resources, and study spaces. You’ll support day-to-day operations, maintain high service standards, and ensure our library environment is a safe, inclusive, and engaging place to learn. This is the perfect opportunity for someone who enjoys working with young people, has excellent communication skills, and is confident using digital tools.

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Job Details

We are looking for a friendly, proactive, and organised Library Resource Centre Assistant to join our dedicated team. This is a varied role where you’ll be the welcoming face of the LRC, helping students and staff get the most out of our library services, resources, and study spaces.

You’ll support day-to-day operations, maintain high service standards, and ensure our library environment is a safe, inclusive, and engaging place to learn. This is the perfect opportunity for someone who enjoys working with young people, has excellent communication skills, and is confident using digital tools.

Duties & Responsibilities

  • Act as the first point of contact for LRC users, answering queries in person, by phone, email, and MS Teams.
  • Provide friendly, student-focused support, including basic IT help, printing, and photocopying.
  • Manage the issue and return of resources (books, laptops, mobile phones, games, etc.) using the Library Management System (LMS).
  • Promote and uphold LRC behaviour expectations and maintain a positive, focused study atmosphere.
  • Support events and enrichment activities, including displays, workshops, and awareness campaigns.
  • Create engaging posters, digital content, and social media updates to promote library services.
  • Maintain and update the LRC SharePoint and laptop booking systems.
  • Handle administration tasks, such as processing new stock, chasing overdue items, raising purchase orders, and tracking supplies.
  • Work collaboratively to supervise the LRC space, manage student behaviour, and ensure safeguarding responsibilities are met.
  • Support college-wide events such as open evenings, inductions, and CPD days.

The right candidate will have:

Essential:

  • Good general education, particularly in English and communications.
  • Strong organisational and administrative skills.
  • Excellent communication and interpersonal skills.
  • Confident with Microsoft Office applications.
  • Discretion and professionalism when handling sensitive situations.
  • Ability to work independently and as part of a team.
  • A positive, motivating, and innovative approach

Desirable:

  • Recognised Administration qualification.
  • Experience in the Further Education or education sector.
  • Experience working with AI or automation tools in administration.

Why choose us?

Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

What we offer:

  • A dedicated and friendly team of professionals who are keen to develop and learn
  • Excellent pension provision
  • Annual Staff Awards
  • CPD days - opportunities to grow and development through mentorship and coaching
  • Free onsite parking
  • Staff appreciation days
  • Eye care vouchers
  • Onsite Starbucks & Restaurant
  • Well-being days & activities
  • Electric Vehicle Scheme*
  • Discounted gym membership
  • Hybrid Working available
  • Fully immersive teaching rooms allow simultaneous online teaching at multiple locations
  • Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance

* subject to terms & conditions

This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide.  It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

Shortlisted candidates will be required to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children. Self-declaration is subject to Ministry of Justice guidance on the disclosure of criminal records, further information can be found on GOV UK

USP College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff to share this commitment. The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service, and any other checks that the role requires to ascertain suitability for working with children and/or vulnerable adults, which may include online searches.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for staff and in accordance with our Data Protection Policy, which is set out on the College’s website, found here. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.