Quality, Compliance & TLA Coordinator

Are you passionate about driving quality and ensuring high standards in education? We are seeking a dedicated Quality, Compliance & TLA Coordinator to support the quality and teaching and learning function across the college. 

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Job Details

Are you passionate about driving quality and ensuring high standards in education? We are seeking a dedicated Quality, Compliance & TLA Coordinator to support the quality and teaching and learning function across the college. 

This is a pivotal role that contributes directly to maintaining and enhancing the college’s quality assurance and compliance systems. You’ll be working across departments to support teaching and learning processes, ensure adherence to regulatory frameworks, and lead on data analysis and reporting to inform strategic decisions.

Duties & Responsibilities

  • Support the implementation and review of the College’s quality improvement framework.
  • Conduct audits and support self-assessment reporting (SAR) and Quality Improvement Plans (QIPs).
  • Analyse KPI data at both course and college levels to support intervention strategies.
  • Coordinate and support learning walks, observations, and Teaching Improvement Practitioner (TIP) interventions.
  • Manage the college's complaints process from initial contact to resolution, ensuring responses are timely, appropriate, and well-documented.
  • Provide regular analysis and insights to senior management
  • Support the development and maintenance of the College’s risk register.

Job Requirements:

Essential:

  • Experience in quality assurance, compliance monitoring, and data analysis.
  • Knowledge of education regulatory frameworks (e.g., Ofsted, awarding bodies).
  • Excellent communication, organisational, and analytical skills.
  • Proficiency with ICT systems and reporting tools.

Desirable:

  • Experience in further education or similar setting.
  • Qualifications in project management or quality assurance.
  • Knowledge of risk management processes and external audits.
  • Advanced reporting and data visualisation skills (e.g., Power BI).
  • Degree in a relevant field (e.g., education management, quality assurance, or data analysis).

The right candidate will have:

  • High standards of communication and interpersonal skills.
  • The ability to work as a team.
  • A strong attention to detail.
  • The ability to work towards deadlines.
  • Highly motivated and enthusiastic.
  • Excellent attendance and punctuality.

Why choose us?

Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

What we offer:

  • A dedicated and friendly team of professionals who are keen to develop and learn
  • Excellent pension provision
  • Annual Staff Awards
  • CPD days - opportunities to grow and development through mentorship and coaching
  • Free onsite parking
  • Staff appreciation days
  • Eye care vouchers
  • Onsite Starbucks & Restaurant
  • Well-being days & activities
  • Electric Vehicle Scheme*
  • Discounted gym membership
  • Hybrid Working available
  • Fully immersive teaching rooms allow simultaneous online teaching at multiple locations
  • Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance

* subject to terms & conditions

This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide.  It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

Shortlisted candidates will be required to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children. Self-declaration is subject to Ministry of Justice guidance on the disclosure of criminal records, further information can be found on GOV UK

USP College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff to share this commitment. The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service, and any other checks that the role requires to ascertain suitability for working with children and/or vulnerable adults, which may include online searches.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for staff and in accordance with our Data Protection Policy, which is set out on the College’s website, found here. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.