skip to main content
Toggle Play

LRC Assistant

We are looking for a friendly, proactive, and organised Library Resource Centre Assistant to join our dedicated team. This is a varied role where you’ll be the welcoming face of the LRC, helping students and staff get the most out of our library services, resources, and study spaces.

Scroll to next article

Job Details

We are looking for a friendly, proactive, and organised Library Resource Centre Assistant to join our dedicated team. This is a varied role where you’ll be the welcoming face of the LRC, helping students and staff get the most out of our library services, resources, and study spaces.

You’ll support day-to-day operations, maintain high service standards, and ensure our library environment is a safe, inclusive, and engaging place to learn. This is the perfect opportunity for someone who enjoys working with young people, has excellent communication skills, and is confident using digital tools.

Duties & Responsibilities

  • Deliver high‑quality customer service, supporting students and staff in person, via email and Microsoft Teams.
  • Build positive, professional relationships with young people while supervising the LRC and maintaining a safe, productive study environment.
  • Provide general LRC assistance, including basic IT support, printing, photocopying, shelving and maintaining service standards.
  • Manage library and laptop circulation processes, including issuing, returns, overdues, reservations, inter‑college loans and accurate record‑keeping.
  • Uphold safeguarding responsibilities and college procedures, handling challenging situations confidently and professionally.
  • Promote and enhance the LRC through inductions, workshops, displays, events, marketing channels, SharePoint and digital content.
  • Support administrative and operational tasks such as stock control, purchase orders, print credits, bursary information and stationery sales.
  • Contribute to continuous improvement by gathering student feedback, improving processes (including AI/automation), and working flexibly as part of the wider team.

The right candidate will have:

Essential:

  • Good general education, particularly in English and communications.
  • Strong organisational and administrative skills.
  • Excellent communication and interpersonal skills.
  • Confident with Microsoft Office applications.
  • Discretion and professionalism when handling sensitive situations.
  • Ability to work independently and as part of a team.
  • A positive, motivating, and innovative approach

Desirable:

  • Recognised Administration qualification.
  • Experience in the Further Education or education sector.
  • Experience working with AI or automation tools in administration.

Why choose us?

Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

What we offer:

  • A dedicated and friendly team of professionals who are keen to develop and learn
  • Excellent pension provision
  • Annual Staff Awards
  • CPD days - opportunities to grow and development through mentorship and coaching
  • Free onsite parking
  • Staff appreciation days
  • Eye care vouchers
  • Onsite Starbucks & Restaurant
  • Well-being days & activities
  • Electric Vehicle Scheme*
  • Discounted gym membership
  • Hybrid Working available
  • Fully immersive teaching rooms allow simultaneous online teaching at multiple locations
  • Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance

* subject to terms & conditions

This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

Shortlisted candidates will be required to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children. Self-declaration is subject to Ministry of Justice guidance on the disclosure of criminal records, further information can be found on GOV UK

USP College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff to share this commitment. The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service, and any other checks that the role requires to ascertain suitability for working with children and/or vulnerable adults, which may include online searches.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for staff and in accordance with our Data Protection Policy, which is set out on the College’s website, found here. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.