Accessibility Statement

This accessibility statement applies to

This website is run by USP College. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • navigate most of the website using just a keyboard
  • zoom in up to 400% without the text spilling off the screen
  • watch subtitles or PowerPoint presentation text on most of our videos
  • navigate our online forms using just a keyboard
  • skip to the main content when using a screen reader
  • have the text reflow in a single column when you change the size of the browser window

We’ve also made the website text as simple as possible to understand.

How accessible this website is

USP College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We endeavour to make our website as accessible as possible and it is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-compliance with the accessibility regulations

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due the non- listed below:

WCAG 2.1 criterion 2.4.6: Headings and Labels - consistent hierarchical ranking of headings on some pages.

The majority of pages follow the correct standards, although some of the templates for pages on our site mean that we are currently unable to change this. We are planning to start a new web development project in August 2023 where we will ensure the headings and labels are planned correctly into templates.

WCAG 2.1 criterion 1.1.1 Non-text - Content most older PDF documents are not fully accessible to screen reader software.

As we add new PDFs we are using templates that follow accessibility guidelines. We plan to have all PDFs updated by October 2023.

WCAG 2.1 success criterion 1.1.1 (non-text content) - some images do not have a text alternative, so people using a screen reader cannot access the information.

We plan to add text alternatives for all images by December 2023. When we publish new content we’ll make sure our use of images meets accessibility standards.

Content that is not within the scope of the accessibility regulations

  • Live video - we do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Methods of accessibility testing

We have used several methods of testing:

  • Industry standard third party software, including Siteimprove accessibility checker, axe DevTools and Google Lighthouse
  • Third party website development agency
  • Internal front end user testing

What we’re doing to improve accessibility

USP College is constantly working to improve the accessibility of its website and services, and the next planned audit of accessibility is in July 2023.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email or call 01268 756 111.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please get in touch with

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person 

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

We are also happy to arrange a visit with a British Sign Language (BSL) interpreter. 

Preparation of this accessibility statement

This statement was prepared on Thursday, 10 December 2020. It was last reviewed and updated on Wednesday 2 March 2023.

Last updated 27 November 2023.


MyUSP Accessibility

MyUSP is the mobile app used by USP College. The mobile platform itself is called MyDay and is provided by a third party supplier, Collabco. MyUoL is the branded name for this instantiation of MyDay.

MyDay is a mobile platform which can be configured by user and in more detail by college staff with admin access to the platform.

Collabco have invested a lot of effort over the past 18 months in making their platform more accessible and have been audited by DIG (June 2020).

Read information on the Accessibility Road map for the platform including the accessibility statement for MyDay.

In summary MyDay is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard and all exceptions are detailed in the statement.

MyDay is configurable by the user including foreground, text and background colours of text boxes/tiles etc. Guidance is provided by Collabco so that users and admins can make their content compliant to the accessibility standards (AA and AAA).

As a client, USP College are able to develop bespoke apps within the platform using the supplier SDK and tooling. Guidance on how to make these bespoke apps accessible under standard.

The app has undergone an internal manual accessibility check. As log-in to the app is required we are unable to use online external industry-standard checkers.