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Accessibility Statement

This accessibility statement applies to https://uspcollege.ac.uk

This website is run by USP College. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • navigate most of the website using just a keyboard
  • zoom in up to 400% without the text spilling off the screen
  • watch subtitles or PowerPoint presentation text on most of our videos
  • navigate our online forms using just a keyboard
  • skip to the main content when using a screen reader
  • have the text reflow in a single column when you change the size of the browser window

We’ve also made the website text as simple as possible to understand.

How accessible this website is

USP College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We endeavour to make our website as accessible as possible and it is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. We are working to improve our compliance level, but the current exceptions include:

  • WCAG 2.1 criterion 2.4.6: Headings and Labels - consistent hierarchical ranking of headings on some pages

  • WCAG 2.1 criterion 1.1.1 Non-text - Content most older PDF documents are not fully accessible to screen reader software

Content that is not within the scope of the accessibility regulations

  • Live video - we do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Methods of accessibility testing

We have used several methods of testing:

  • Industry standard third party software, including Siteimprove accessibility checker, axe DevTools and Google Lighthouse
  • Third party website development agency
  • Internal front end user testing

What we’re doing to improve accessibility

USP College is constantly working to improve the accessibility of its website and services, and the next planned audit of accessibility is in July 2023.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email marketing@uspcollege.ac.uk or call 01268 756 111.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please get in touch with marketing@uspcollege.ac.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person 

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

We are also happy to arrange a visit with a British Sign Language (BSL) interpreter. 

Preparation of this accessibility statement

This statement was prepared on Thursday, 10 December 2020. It was last reviewed and updated on Wednesday 2 March 2023.

The next planned audit of accessibility is in July 2023.