New Parent FAQs

It’s a big decision. What will my young person do next?

At USP College we understand the importance of making the right decisions about your young person's education and the stresses associated with it.

To try and make this a little easier, we’ve answered some of our most frequently asked questions below.

If you can’t find what you’re looking for, please email

Where can we find you?
USP College has two campuses, our Seevic Campus in Benfleet and our Palmer's Campus in Grays, both of which are easily accessible on public transport. Please take a look at how to find us with links to the public transport details and college bus timetables.

What is USP College like?
The college is a friendly, fun and safe place to study and work. If your young person comes to USP College, they will learn in a well-resourced, supportive environment alongside people of a similar age and from a variety of backgrounds.

What courses are on offer?
Visit our course search for the full range of programmes on offer at USP College. Our prospectus is available to download or a printed version is available on request by emailing

My young person is unsure about which course to choose
Find out more about our courses, including career packages, A-Level coursesprofessional courses and Apprenticeships or come along to one of our Open Evenings where our Careers Advisors will be on hand to offer advice and guidance. Please do get in touch if you have any questions, email and we will make sure your query is answered.

When should students apply?
Many of our courses do fill up quickly, so it is best to apply early in the academic year. Students do not have to wait for their exam results. You can apply online directly from the homepage of our website.

What if they don’t get the grades they were expecting?
Don’t panic! There are always other options available, and we can help find the right course for them.

What happens next?
When we receive your application, we will email or write to you to let you know your application has arrived safely. Our Admissions team will then manage your application. We will invite you to an interview where you will be able to discuss your options and course choice(s); we will give you immediate feedback. You can also discuss any support you might need. 

Don’t worry, this isn’t a scary process – we just want to make sure you course is right for you now and in the future.

After your interview, we will write to you and confirm the outcome.

Book your place online!

Is there extra support if my young person needs it?
All students are screened on entry to USP College to ensure that if additional help is required they can receive it straight away. In addition to progress coaches, the college has a Learning Centre and students can pop in when it is convenient to discuss their needs (receive help).We also have a counselling service for students available whenever they need it. Students can also use computers to help them in their studies. We have experts on dyslexia and if students need assessment or extra help in other areas we have a team of tutors and learning support assistants to help.

How will I know how my young person is getting on once they start?
As well as our Parents’ Evenings, the college has a web-based tracking system. After enrolment, you can request a log in which will allow you to view Subject Reviews and attendance data at regular intervals. Teachers may also contact you with any enquiries which arise with progress or any unauthorised absences. The college expects 100% attendance. 

Request your ProParent log in.